Siemens Field Service Technician in North Wales, Pennsylvania
Field Service Technician
Locations:North Wales, Pennsylvania
Job Family: Customer Services
Division: Siemens Healthineers
Business Unit: Diagnostic Imaging
Requisition Number: 224104
Primary Location: United States-Pennsylvania-North Wales
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: High School Diploma / (GED)
Travel Required: 5%
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthcare and Financial Services.
The Siemens Healthcare Division develops innovations that support better patient outcomes with greater efficiencies, giving providers the confidence they need to meet the clinical, operational and financial challenges of a changing healthcare landscape. As a global leader in medical imaging, laboratory diagnostics, and healthcare information technology, we have a keen understanding of the entire patient care continuum-from prevention and early detection to diagnosis and treatment.
For more information, please visit: http://www.usa.siemens.com/healthcare
We are seeking a Field Service Technician to support our cross-disciplinary radiopharmaceutical research and production facility. In this role you will be responsible for service and maintenance to cyclotron, radiochemistry synthesizers, analytical equipment and manipulator arms.
This role will primarily be afternoon/night (4pm-12midnight)shift but will require flexibility to work alternative shifts as needed.
*Able to work independently to accomplish assigned tasks and responsibilities.
Provides service and maintenance for multiple cyclotron and associated chemistry modules as assigned
Monitors and positively affects financial and operational performance
Works in compliance with all regulatory standards including EH&S, cGMP, Radiation Safety, applicable pharmacy laws, DOT, and internal policies and interpretations of the above as required
Incorporates new technology, products and processes into daily operations
Participates in personnel training and staff development
Works cross-functionally with production team to successfully implement strategic initiatives
Responds to calls for service support within a reasonable amount of time
Completes and submits work history tickets in a timely fashion and includes all relevant details
Completes and submits all time cards and expense reports in a timely fashion and includes all relevant details
Schedules work and manages spare parts usage to minimize costs and maximize effectiveness
Monitors and improves Up Time for site cyclotron system(s)
Participates in the assessment of semi-complex product and equipment performance and recommends modifications and improvements
Participates in routine biomarker production function as needed
Other tasks as assigned by supervisor
2-5 years of experience in servicing capital equipment
Electrical and Mechanical Troubleshooting skills
Working knowledge of the PET radioisotope production workflow
2+ years of experience with customer relationship management
Associates degree in engineering discipline or equivalent experience
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .