Siemens Field Service Technician in North Wales, Pennsylvania

Field Service Technician

Locations:North Wales, Pennsylvania

Job Family: Customer Services

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Job Description

Division: Siemens Healthineers

Business Unit: Diagnostic Imaging

Requisition Number: 224104

Primary Location: United States-Pennsylvania-North Wales

Assignment Category: Full-time regular

Experience Level: Mid level

Education Required Level: High School Diploma / (GED)

Travel Required: 5%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthcare and Financial Services.

The Siemens Healthcare Division develops innovations that support better patient outcomes with greater efficiencies, giving providers the confidence they need to meet the clinical, operational and financial challenges of a changing healthcare landscape. As a global leader in medical imaging, laboratory diagnostics, and healthcare information technology, we have a keen understanding of the entire patient care continuum-from prevention and early detection to diagnosis and treatment.

For more information, please visit: http://www.usa.siemens.com/healthcare

Job Description:

Summary:

We are seeking a Field Service Technician to support our cross-disciplinary radiopharmaceutical research and production facility. In this role you will be responsible for service and maintenance to cyclotron, radiochemistry synthesizers, analytical equipment and manipulator arms.

This role will primarily be afternoon/night (4pm-12midnight)shift but will require flexibility to work alternative shifts as needed.

Responsibilities:

*Able to work independently to accomplish assigned tasks and responsibilities.

Provides service and maintenance for multiple cyclotron and associated chemistry modules as assigned

  • Monitors and positively affects financial and operational performance

  • Works in compliance with all regulatory standards including EH&S, cGMP, Radiation Safety, applicable pharmacy laws, DOT, and internal policies and interpretations of the above as required

  • Incorporates new technology, products and processes into daily operations

  • Participates in personnel training and staff development

  • Works cross-functionally with production team to successfully implement strategic initiatives

  • Responds to calls for service support within a reasonable amount of time

  • Completes and submits work history tickets in a timely fashion and includes all relevant details

  • Completes and submits all time cards and expense reports in a timely fashion and includes all relevant details

  • Schedules work and manages spare parts usage to minimize costs and maximize effectiveness

  • Monitors and improves Up Time for site cyclotron system(s)

  • Participates in the assessment of semi-complex product and equipment performance and recommends modifications and improvements

  • Participates in routine biomarker production function as needed

  • Other tasks as assigned by supervisor

Qualifications:

  • 2-5 years of experience in servicing capital equipment

  • Electrical and Mechanical Troubleshooting skills

Preferred Skills/Experience:

  • Working knowledge of the PET radioisotope production workflow

  • 2+ years of experience with customer relationship management

  • Associates degree in engineering discipline or equivalent experience

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .