Siemens CS Specialist Engineer - Nuclear Support-PA in New Kensington, Pennsylvania
CS Specialist Engineer - Nuclear Support-PA
Locations:New Kensington, Pennsylvania
Job Family: Engineering
Division: Digital Factory
Business Unit: Customer Services DF & PD
Requisition Number: 224424
Primary Location: United States-Pennsylvania-New Kensington
Assignment Category: Full-time regular
Experience Level: Senior level
Education Required Level: Bachelor's Degree
Travel Required: 15%
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.
The Siemens Digital Factory Division offers a comprehensive portfolio of seamlessly integrated hardware, software and technology-based services in order to support manufacturing companies worldwide in enhancing the flexibility and efficiency of their manufacturing processes and reducing the time to market of their products.
For more information, please visit: http://www.siemens.com/businesses/us/en/digital-factory.htm
"Are you ready to support Service Project Management, Field Service Representatives and be a customer advocate?"
The CS Specialist Engineer (Nuclear Support) works to support customers in both the nuclear sector and commercial sector.
The CS Specialist Engineer (Nuclear Support) provides not only technical support to the Field Service Engineer but critical support to the proposal team and other CS functions.
If you are the successful candidate you will report to the New Kensington Aftermarket Proposals Supervisor and will be a vital part of supporting the Siemens New Kensington Large Drives customers.
CS Specialist Engineer (Nuclear Support) Roles and Responsibility:
Technically supporting the nuclear and commercial sector during break/fix, outages and customer upgrade situations.
Provide technical data to the proposal team for customer proposals.
Supporting the CS oPLM and Business Development team on new customer offerings.
Supporting the Nuclear Service Project Manager on all technical aspects of the projects and customer interactions.
Supporting the Field Service Representatives on and off site.
Interacting with various technical resources with Siemens, customers and vendors.
Required Knowledge/Skills, Education, and Experience
Bachelor Degree in Engineering
Proven customer support experience
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize and manage time effectively
Excellent communication and presentation skills
15% travel based on customer requested meetings and support
5+ years field service engineering
10+ service years sales quote development
Preferred Knowledge/Skills, Education, and Experience
20+ years electrical engineering
5+ years equipment test plan development
10+ years nuclear experience
10+ years PLC/HMI programming experience
Variable frequency drives experience
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .