Siemens Technical Application Specialist - EPOC in Los Angeles, California
Technical Application Specialist - EPOC
Multiple Locations:Orlando, Florida; Chicago, Illinois; New York, New York; Los Angeles, California; Nashville, Tennessee
Job Family: Customer Services
Division: Siemens Healthineers
Business Unit: Healthineers (HC)
Requisition Number: 225835
Primary Location: United States-Florida-Orlando
Other Locations: United States-Tennessee-Nashville, United States-California-Los Angeles, United States-New York-New York, United States-Illinois-Chicago
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Bachelor's Degree
Travel Required: 80%
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.
With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.
For more information, please visit: http://www.usa.siemens.com/healthineers
This position is open to qualified candidates based in the US, near a major airport and available to travel extensively.
The Technical Application Specialist (primarily Blood G as products) will solve problems independently and within established policies and procedures. Their primary objective is “to do what it takes” to ensure customer satisfaction in the clinical sites .
MEDICAL TECHNOLOGISTS , RESPIRATORY THERAPISTS or POINT OF CARE COORDINATORS ARE ENCOURAGED TO APPLY.
Responsible for timely system implementation, training and project management within various departments within the hospital or other types of clinical site . The TAS is responsible for managing their customer base and growing the business for the territory. This position is responsible for the orchestration of implementation /project plans with customers for new instruments/devices. Assist in facilitating the proper customer support for technical issues.
Required Knowledge/Skills, Education, and Experience
BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience. Certification may be required in some areas. Must have a clean driving record over last three years.
Preferred Knowledge/Skills, Education, and Experience, Requirements include:
BA/BS preferably in Medical Technology; thorough technical knowledge of medical technology; 7+ years of laboratory or comparable experience; prior field experience is preferred; strong communication and interpersonal skills to effectively handle customer problems and support the sales team’s efforts; ability to prioritize critical customers and handle the crisis customers first; computer literacy is mandatory (Word, Excel, Powerpoint, Outlook, etc.); strong presentation and selling skills; must be completely aligned with the corporate Vision, Values and Beliefs; job requires a large amount of driving within the region; must have a clean driving record over last three years.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .