Siemens Field Service Technician II - Fire Systems in Irving, Texas

Field Service Technician II - Fire Systems

Locations:Irving, Texas

Job Family: Engineering

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Job Description

Division: Building Technologies

Business Unit: Field Operations

Requisition Number: 225152

Primary Location: United States-Texas-Irving

Assignment Category: Full-time regular

Experience Level: Mid level

Education Required Level: High School Diploma / (GED)

Travel Required: 20%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationally for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in eight Divisions: Power and Gas, Power Generation Services, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, and Financial Services.

The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.

For more information, please visit:

https://www.siemens.com/us/en/home/company/about/businesses/building-technologies.html

Job Description:

Position Overview:

Reporting to the Service Operations Supervisor, this position provides technical service to customer Fire Safety systems including technical support during the installation and commissioning of new or expanded systems.

Job Duties:

· Coordinates with contractors in the process of installation of systems sold by a branch office.

· Performs system commissioning on systems including loading software programs and implementing modifications as necessary.

· Conducts testing and inspects systems under maintenance agreements.

· Responds and carries out to completion any troubleshooting and repairs to assigned customer systems.

· Ensures company-owned test equipment and installation equipment is in proper working order.

· Returns equipment in need of repair or calibration to the office in a timely manner. Identifies code issues and non-conformance issues.

· Makes recommendations regarding both systems installations and service contract facilities.

· Reports daily on activities completed, deferred, requiring further action or material. Participates in On-Call assignments/ schedules as required.

· Acts as a mentor and provides on-the-job training to lower level Field Service Technicians as assigned.

· Coordinates with contractors in the process of installation of systems sold by a branch office.

· Performs system commissioning on systems including loading software programs and implementing modifications as necessary.

· Conducts testing and inspects systems under maintenance agreements.

· Responds and carries out to completion any troubleshooting and repairs to assigned customer systems Conducts on-going system operation training for end user customers.

Required Knowledge, Skills, Abilities, and Education:

· A.S. degree in Electronics or related field, or equivalent experience in the installation and maintenance of low voltage electronic systems.

· 2+ years in the installation and maintenance of Fire Safety products.

· NICET II Fire Alarm Certification required (National Institute for Certification in Engineering Technology) within 24 months of hire.

· Texas State Fire Alarm License (FAL).

· Strong customer service skills. Good verbal and written communications skills.

· Skilled in the PC applications and in the use of word processing and spreadsheet programs. Ability to lift seventy-five (75) pounds unassisted.

· Must have valid state drivers license and must be at least 21 years of age in order to participate in the required Siemens vehicle plan

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Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .