Siemens Order Mgmt Deliver Operator-TX in Houston, Texas

Order Mgmt Deliver Operator-TX

Locations:Houston, Texas

Job Family: SCM-Procurement / Logistics & ECC

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Job Description

Division: Process Industries and Drives

Business Unit: Process Automation

Requisition Number: 227282

Primary Location: United States-Texas-Houston

Assignment Category: Full-time regular

Experience Level: Entry level

Education Required Level: High School Diploma / (GED)

Travel Required: 5%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationally for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in eight Divisions: Power and Gas, Power Generation Services, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, and Financial Services.

Siemens Process Industries & Drives helps customers increase productivity, safety, reliability, efficiency and time-to-market for plants and processes with innovative, integrated technology across the entire lifecycle. With a deep understanding of individual market segments, Siemens helps customers respond quickly and confidently to new market requirements and challenges, strengthening their competitiveness.

For more information, please visit:

https://www.siemens.com/us/en/home/company/about/businesses/process-industries-and-drives.html

Job Description:

Siemens US Talent Acquisition

Position Overview

Candidate will report to the Service and Support division. Position will specifically be in the area of spare parts. The Spare Parts team consists of a small group that takes orders from customers for all of the Gas Chromatograph Spare Parts. Orders/PO's are received in various ways; i.e. by email, fax, phone, etc. A quick turnaround time is required in this position. PO's received are to be entered in SAP system within 24 hours of receipt of PO. The Spare Parts team is also responsible for providing price quotes to internal and external customers.

Responsibilities

Candidate will enter all domestic incoming PO's received for Gas Chromatograph Spare Parts. Details of this include but are not limited :

· Checking availability of spare parts and working with Master Scheduler to ensure parts are available

· Answering Customer questions and complaints

  • Guiding customers to ensure they are getting the right parts

  • Answer incoming calls from 1-800 customer line

  • Process return requests and ensure the return requests meet a 5 day turnaround

  • Answer incoming group email requests that come from internal and external customers

  • Review for completeness on all incoming PO's

  • Price Quoting

  • Some upselling

Required Knowledge/Skills, Education, and Experience

  • Education (High School Graduate preferable with Associates degree)

  • Industry/business acumen (3-5 years)

  • Work experience (5 years)

  • SAP

  • Microsoft office

Preferred Knowledge/Skills, Education, and Experience

  • Education (Associates Degree preferred)

  • Past experience (3-5 years)

  • SAP

  • Microsoft Office

*LI-KAM

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .