Siemens Service Specialist II - Building Automation Service - Hayward CA in Hayward, California
Service Specialist II - Building Automation Service - Hayward CA
Job Family: Customer Services
Division: Building Technologies
Business Unit: Field Operations
Requisition Number: 224741
Primary Location: United States-California-Hayward
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: High School Diploma / (GED)
Travel Required: 10%
The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.
For more information, please visit:
Our Hayward team is growing! We are seeking a Service Specialist to support our Bay Area customers and ensure that their building automation systems are properly maintained and operating correctly. Ideally, we would like to hire someone with Direct Digital Controls experience; however, this also could be a great opportunity for someone with industrial controls or even a strong electro-mechanical background to learn building automation controls and kick off a great career with Siemens Building Technologies.
Responds to calibrations specific customer service calls, checks indicated points of trouble, analyzes full requirements of system involved, and checks and tests systems components. Diagnoses trouble or defect, determines corrective action, and repairs system.
Identifies additional chargeable opportunities including time and material work,
Completes service repairs, replacements, upgrades, adjustments, verification and calibration on automation systems and components following issued tasking, maintenance, troubleshooting, and installation instructions.
Completes and submits written service orders and reports covering all aspects of each assignment and activity.
If improper operation is due to another system or component, discusses problem with customer and/or office and recommends the best course of action.
Required Knowledge, Skills, Abilities, and Education:
Required education: High school diploma, state-recognized GED, or state recognized high school proficiency exam.
Required travel: 10%
Required experience: 3 to 5 years of Calibration experience - for example, but not limited to, Signal Generator, Multi-Meter, Balometer, etc.
Excellent verbal and written communication skills in English.
Proficiency with Microsoft Excel and Adobe PDF
Ability to work in the U.S. without a need for current or future sponsorship.
Must be at least 21 years old to participate in required Siemens vehicle plan.
Must have a valid driver's license in good standing.
Preferred Knowledge, Skills, Abilities, and Education:
Preferred education: Bachelor’s degree.
Preferred experience: Troubleshooting of building automation systems.
Siemens is a globally diversified engineering powerhouse: an opportunity such as this one can open doors to engineering practices and businesses new to you, preparing you for a great future with potential in so many types of fields—sustainability, energy, medical technologies, to name a few—in almost any location you ever dreamed of exploring.
Excellent health, dental, and vision plans with many options from which to choose.
All employees receive Life Insurance, Short and Long Term Disability coverage.
401k match dollar for dollar up to 6% of gross salary.
Education and tuition reimbursement programs available.
Extensive product training and professional career development.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .