Siemens Siemens Healthcare SHC SV Customer Service Engineer-MRI(QuanZhou) 西门子医疗 服务业务系统 客户服务工程师(泉州)1 in Xiamen, China

Siemens Healthcare SHC SV Customer Service Engineer-MRI(QuanZhou) 西门子医疗 服务业务系统 客户服务工程师(泉州)1

Locations:Xiamen, China

Job Family: Engineering

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Job Description

Customer Service Engineer

Location:Quanzhou

Organization:Healthcare

Mode of Employment:Fulltime

Intorduction:

For our Healthcare Sector in Quanzhou, we are looking for a Customer Service Engineer at the earliest opportunity

What are my responsibilities?

  • Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision.

  • Communicate and accept all operative advices and requirements from the Customer Care Center and sub-region.

  • Escalate technical incidents to Regional Support Center (RSC) and Regional technical manager (RTM) with timely feedback, and report any customer relative issues to Customer Service Manager (CSM) of sub-region.

  • Ensure the proper use of tool & test equipment and report the usage on any related service report.

  • Comply with national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare.

  • Perform as cost-effectively as possible for all responsibilities and jobs and take profitability into account.

  • Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services.

  • Support the SERVOR Service process and ensure optimal performance in all process activities related to within his/her area of responsibility.

What do I need to qualify for this job?

  • College Degree (or above) with major in Bioengineering/Electric/Electronics/Machinery

  • IT and networking skills, analytical skills to diagnose and troubleshoot a problem

  • Good command of English for international training & service documentation

  • Business result-oriented, intercultural sensitivity, quick learner and resourceful self-starter

  • Positive attitude, hard-working, self-motivated, able to work under high pressure

  • Frequent travel is required

What else do I need to know?

With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the

healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All

supported by a comprehensive portfolio of clinical consulting, training, and services available across the

globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and

more filled with happiness.

How do I apply?

We are looking forward to receiving your online -application.

To submit your application on-line, please click the button “Apply”.

Contact

If you want to know more Siemens job opportunities, please be free to log in our career website

http://www.careers.siemens.com.cn

如需了解更多西门子医疗职位信息,请登录西门子医疗官方网站

http://www.healthcare.siemens.com.cn/

Talent Acquisition, Siemens Healthineers

Requisition ID: 248043

Organization: Siemens Healthineers

Career Level: Early Professional

Full time only