Siemens Siemens Healthcare SHC SV Customer Service Engineer-MRI(QuanZhou) 西门子医疗 服务业务系统 客户服务工程师（泉州）1 in Xiamen, China
Siemens Healthcare SHC SV Customer Service Engineer-MRI(QuanZhou) 西门子医疗 服务业务系统 客户服务工程师（泉州）1
Job Family: Engineering
Customer Service Engineer
Mode of Employment:Fulltime
For our Healthcare Sector in Quanzhou, we are looking for a Customer Service Engineer at the earliest opportunity
What are my responsibilities?
Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision.
Communicate and accept all operative advices and requirements from the Customer Care Center and sub-region.
Escalate technical incidents to Regional Support Center (RSC) and Regional technical manager (RTM) with timely feedback, and report any customer relative issues to Customer Service Manager (CSM) of sub-region.
Ensure the proper use of tool & test equipment and report the usage on any related service report.
Comply with national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare.
Perform as cost-effectively as possible for all responsibilities and jobs and take profitability into account.
Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services.
Support the SERVOR Service process and ensure optimal performance in all process activities related to within his/her area of responsibility.
What do I need to qualify for this job?
College Degree (or above) with major in Bioengineering/Electric/Electronics/Machinery
IT and networking skills, analytical skills to diagnose and troubleshoot a problem
Good command of English for international training & service documentation
Business result-oriented, intercultural sensitivity, quick learner and resourceful self-starter
Positive attitude, hard-working, self-motivated, able to work under high pressure
Frequent travel is required
What else do I need to know?
With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the
healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All
supported by a comprehensive portfolio of clinical consulting, training, and services available across the
globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and
more filled with happiness.
How do I apply?
We are looking forward to receiving your online -application.
To submit your application on-line, please click the button “Apply”.
If you want to know more Siemens job opportunities, please be free to log in our career website
Talent Acquisition, Siemens Healthineers
Requisition ID: 248043
Organization: Siemens Healthineers
Career Level: Early Professional
Full time only