Siemens Siemens Healthcare SHL IT Demand Manager (Shanghai) 西门子医疗 IT需求管理经理 (工作地点:上海) in Shanghai, China

Siemens Healthcare SHL IT Demand Manager (Shanghai) 西门子医疗 IT需求管理经理 (工作地点:上海)

Locations:Shanghai, China

Job Family: Information Technology

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Job Description

Role Description

Strongly focuses on business proximity and demand management in an excellent relationship with the functions in the respective countries/zones in the region, to engage in proactive dialogue for future business direction and IT solutions & service alignment

Responsibilities

  • Act as a single point of contact for the functions in respective countries/zones

  • Manage business demand and service requests aligned with IT strategy and regulations to ensure business satisfaction

  • Advise and support the business regarding the overall IT landscape as well as modularity, flexibility and cost-efficient provisioning of state-of-the-art IT services

  • Collect, translate and deliver subject matter expert knowledge to relevant Business Areas, Business Lines and functions in the region

  • Advise and support the business regarding IT service

  • Follow up the projects together with business and IT colleagues (internal/external) to fulfill targets on time and on budget

  • Manage and track business complaints

Requirements

  • Bachelor degree or above in Information Technology related

  • Minimal 8 years working experience in IT operations and customer interfacing

  • Board knowledge of current IT technologies and standards

  • Solid know how on application development or infrastructure enabling

  • Good understanding and communication capability on collecting and implementing business requirements

  • Competencies in information and data security

  • Proven ITIL knowledge is preferred

  • Experience on SAP or other ERP software operation is preferred

  • Good English skill, customer oriented service attitude and sense

What else do I need to know?

With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the

healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All

supported by a comprehensive portfolio of clinical consulting, training, and services available across the

globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and

more filled with happiness.

Requisition ID: 240558

Organization: Siemens Healthineers

Career Level: Mid-level Professional

Full time only