Siemens CRM Operations Specialist 5 in Norwood, Massachusetts

CRM Operations Specialist 5

Locations:Norwood, Massachusetts

Job Family: Marketing


English (US)

Job Description

Division: Siemens Healthineers

Business Unit: Point of Care

Requisition Number: 211375

Primary Location: United States-Massachusetts-Norwood

Assignment Category: Full-time regular

Experience Level: Senior level

Education Required Level: Bachelor's Degree

Travel Required: 25%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.

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Job Description:

POC CRM Operations

In this role you will support and enable the POC commercial organization to become a world-class sales organization in terms of sales effectiveness and efficiency. These are the levers for you establishing best in class sales execution.

Key Responsibilities:


  • CRM Analytics, Business Intelligence, CRM Reporting, Market Intelligence

  • Interface with Global Sales Operations (SHARE next gen, Global CRM projects, Partner Management)

  • SHARE, Partner Management governance owner for POC Business Area

  • Facilitate unit forecasting (S&OP) and order fulfillment for major orders with SCM on behalf of regions


  • Pricing governance, strategy and tactics

  • Enable best practices sharing of CRM Excellence activities and practices across regions.

  • Lead or participate in relevant 4DX team


• Strong communication skills

• Strong project management skills

• Strong problem-solving skills

• Strong analytical skills

Skills and Experience

BS/BA in related discipline

Process Owner:

  • Channel Management Process – BA ownership for the PMOF

  • Instrument/ Reagent Forecasting Process – BA ownership for S&OP (liaison to between Sales and SCM)

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at .