Siemens Jobs

Job Family: Customer Services

Req ID: 381307

Field Service Engineer - Machine Tools

We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.

You'll create impact by:

• Servicing, maintaining, commissioning, installing, starting up, and providing technical support for the range of SIEMENS Machine Tool products.

• Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible.

• Participating in a 24/7 "Standby" Rota ensuring round-the-clock cover for key contract and non-contract customers, adding value to their business.

• Building rapport with colleagues and customers to improve results.

• Understanding the needs of our customers and markets, speaking their language, and developing credibility, loyalty, trust, and commitment.

• Continuously seeking to add value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs for customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership.

• Having commercial awareness and an ability to recognize, promote, and pursue new opportunities for sales, contracts, retrofits.

• Ensuring that the quality of service provided for each customer meets or exceeds their expectations.

You excel in:

• Experience in fault finding, commissioning, and maintenance of Machine Tools.

• PC literacy: Various Windows OS, MS Office. Other software packages are used for business purposes and training will be provided as appropriate.

• Experience in a similar role along with experience in fault finding, commissioning, and maintenance of SIEMENS Machine Tool products. Previous experience with SIEMENS SINUMERIK, SIMODRIVE, and SINAMICS products is preferable.

• Being determined, enthusiastic, self-motivated, organized individual who has the ability to travel frequently with excellent communication, relationship building and customer care skills.

• Holding a valid driving license and having the ability to work under pressure both on your own initiative and as part of a team.

You can expect

• Performance-Based Bonus : Enjoy an annual bonus linked to the company's performance, acknowledging your contributions to our collective success

• Pension Plan: Secure your future with our scaling pension scheme, featuring an employer contribution of up to 10%

• Flexible Working Hours: Achieve a healthy work-life balance with our flexible working hour arrangements, enabling you to tailor your schedule to your needs.

• Time Off: We offer 26 days of annual leave, with the option to buy or sell an additional 5 days

• Company Car: Benefit from a company car as part of your employment package, ensuring comfortable and convenient transportation

Ready to unlock the full potential of technology? Join us!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

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