Siemens Sales Support Specialist in Houston, Texas

Sales Support Specialist

Locations:Houston, Texas

Job Family: Sales

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English (US)

Job Description

Division: Power Generation Services

Business Unit: Power and Gas

Requisition Number: 212507

Primary Location: United States-Texas-Houston

Assignment Category: Full-time regular

Experience Level: Mid level

Education Required Level: Bachelor's Degree

Travel Required: 25%

Division Description:

Power Generation Services (PS)

Siemens is the leading service partner for ensuring high reliability and optimal performance of rotating power equipment within the utility, oil & gas, and industrial processing industries worldwide – as well as for wind turbines. Siemens’ extensive national network of service technicians is able to quickly and comprehensively offer expert service to maximize the lifecycle of power generation equipment, helping to ensure reliability and prevent downtime.

For more information, please visit: http://www.siemens.com/businesses/us/en/power-generation-services.htm

Job Description:

General Responsibilities:

  • Identify parts lists as needed per work scope for assigned outages

  • Prepares complex customer proposals in preparation for outage planning and ongoing customer parts needs

  • Post outage reviews with District

  • Develop and manage schedule recovery plans

  • Processes parts order and quotes in SAP PD2 and follows through delivery and invoicing

  • Works through resolving customer issues associated with parts related needs

  • Interact with customers on a daily basis to identify and satisfy their needs

  • Proactively assist Sales, Marketing and Field Service in order solicitation

  • Provide support for developing integrated customer proposals

  • Drawing and Bill of Material (BOM) interpretation

  • Evaluate and resolve customer financial disputes

  • Able to research technical records to provide parts clarification

Knowledge/Skills, Education, and Experience:

· BS/BA in a related discipline, Engineering degree preferred

· 10+ years of experience in a related field

· Power Generation experience

· Field Service experience a plus

· Experience entering, implementing and maintaining complex quotes and orders

· Strong customer service skills

· Attention to details

· Organization skills

· Time management skills

· Critical thinking skills

· Ability to analyze and make decisions

· Strong interpersonal skills

· SAP knowledge is a plus

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .