Siemens Senior Credit Collections Representative in Hayward, California

Senior Credit Collections Representative

Locations:Hayward, California

Job Family: Finance


Job Description

Division: Building Technologies

Business Unit: Country Division Controller

Requisition Number: 201398

Assignment Category: Full-time regular

Experience Level: Senior level

Education Required Level: Bachelor's Degree

Travel Required: No

Division Description:

The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.

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Job Description:


  • Leads the preparation, verification process and maintenance in a variety of one or more general accounting functions or documents.

  • Reconciles the most complex transactions and accounts.

  • Uses office automated systems to input data, generate reports, conduct specialized research projects and respond to inquiries.

  • May maintain a complete and systematic set of transactions in a specific phase of accounting.

  • Maintains accuracy, integrity, and completeness of the accounts receivable portfolio by resolving bill disputes and collecting past due monies.

  • Prepares bi-weekly and monthly financial reports for assigned area or region.

  • Various reports could include cash forecasting, 90 or over 365 day analysis and branch Top 5 reports.

  • Places collection calls to customers in assigned que.

  • Performs related follow-up such as reconciliation, administartive paperwork, etc.

  • Verifies and processes all lien releases.

  • Verifies all credit card requests to confirm accurate invoicing to prevent future receivable problems.

  • Adjusts transactions, adjusts credit, writes-off bad debt, and reviews refunds for customer's portfolio.

  • Performs a monthly review of all recurring invoices to ensure the stickers match the specified month of service referenced in the invoice.

  • Collates invoiced service work orders.

  • Files the back up, original and job file invoice in the accounting file room.

  • Handles the largest, most complex accounts with geographically dispersed business with centralized payment processes.

  • Meets with customers to structure and restructure payment processes.

  • Coordinates resolution of issues by key internal and supports Manager in daily activities.

Required Knowledge/Skills, Education, and Experience

  • Associate's degree in Accounting, Finance or related financial field, with 3-5 years Credit and Collections experience.

  • Bachelor's degree preferred.

  • Ability to manage multiple tasks and meet aggressive deadlines

  • Strong analytical skills coupled with excellent written and verbal communication skills

  • Proficient in Microsoft Office tools

Qualified Applicants must be legally authorized for employment in the Unites States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Preferred Knowledge/Skills, Education, and Experience

  • 3 years of SAP exp preferred

  • GetPaid experience

  • At least 3 years of collecting on customer portfolio in the construction industry is preferred.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at .