Siemens Field Network/Integration Specialist in Florham Park, New Jersey

Field Network/Integration Specialist

Locations:Florham Park, New Jersey

Job Family: Customer Services

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Job Description

Division: Building Technologies

Business Unit: Field Operations

Requisition Number: 200454

Assignment Category: Full-time regular

Experience Level: Senior level

Education Required Level: Technical Diploma

Travel Required: No

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

The Siemens Building Technologies Division is the world market leader for safe, energy efficient and environmentally friendly buildings and infrastructure. As a technology partner, consultant, service provider, system integrator and product supplier, Building Technologies offers fire protection, security, building automation, heating, ventilation and air conditioning (HVAC) and energy management products and services.

For more information, please visit: http://www.siemens.com/businesses/us/en/building-technologies.htm

Job Description:

Siemens US Talent Acquisition

Responsibilities

Provides remote and on-site technical support to customers and field technicians for installation and/or repair of security product(s). Serves as customer contact on technical and service related problems diagnosing and repairing mechanical, hardware, software and systems failures using established procedures. Scope: Both job families can support either systems or service Provides remote technical support to customers, field employees and support local branches. Troubleshoots and provides technical assistance to solve customer problem(s). Determines most cost effective repair/resolution to minimize customer downtime. Prepares reports for analysis of product failure trends and service ability issues. Programs new installation databases, performs system start-ups, installation and turnover. Installs host computer systems and miscellaneous software applications. Trains customer on the use of the system and manages system administration. Supplies project engineering expertise to support sales and project management efforts. Continues education to remain current with changes in technology and company products and services. Maintains and adheres to all safety programs, laws, policies and procedures set forth in the company handbook and other official sources. Senior: Ability to navigate network topologies and understands network hardware relationships and serial communications. Knowledge of multiple operating systems to include Windows 2000, 98, 95, NT 4.0, AIX, and UNIX platforms. Works with and supports most complex and/or largest accounts.

Individual must possess a valid Driver's license in good standing

Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan

Required Knowledge/Skills, Education, and Experience

Provides technical support, mentoring and advice to management, technicians and specialists as required. H.S. Diploma or State Board of Education certified GED along with Related/equivalent experience or Associates Degree required. Associates degree in Electronics or Information Systems preferred. 3-5 years (Senior: 5-7 years) in related industry experience. Vendor certifications, basic networking certifications, and basic UNIX and MCSE certifications required. Excellent verbal and written communication skills. Knowledge of Microsoft Office and networks and advanced troubleshooting of communication protocols. Some travel required.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Individual must possess a valid Driver's license in good standing.

Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/PayTransparencyNotice_JRFQA508c.pdf .