Siemens Engagement Manager in Detroit, Michigan

Engagement Manager

Locations:Detroit, Michigan

Job Family: Engineering

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English (US)

Job Description

Division: Digital Factory

Business Unit: Product Lifecycle Management

Requisition Number: 207068

Primary Location: United States-Michigan-Detroit

Assignment Category: Full-time regular

Experience Level: Mid level

Education Required Level: Bachelor's Degree

Travel Required: 50%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

The Siemens Digital Factory Division offers a comprehensive portfolio of seamlessly integrated hardware, software and technology-based services in order to support manufacturing companies worldwide in enhancing the flexibility and efficiency of their manufacturing processes and reducing the time to market of their products.

For more information, please visit: http://www.siemens.com/businesses/us/en/digital-factory.htm

Job Description:

As part of the Professional Services group, you will lead the definition of the Services account strategy, facilitate and support the successful generation of revenue against financial goals derived through the Services delivery business across account portfolio. You will also build business relationships with the Siemens account team, Siemens delivery teams and Customer stakeholders aligned to SPL Country and Zone objectives and contribute and support business planning to accomplish goals of Services.

Additionally, you will develop financially quantified Services proposals with moderate complexity for Customers and align with their business needs. You will also e xpand and grow Services revenue in alignment with SPL Country level objectives and provides direction in Services coverage and capacity resource planning and alignment with the Services delivery teams and Customers, where medium sized teams are needed.

You will work under self management on Services opportunities of medium to high complexity scope and provide guidance and mentoring across Vertical / Country boundaries to Engagement Architects.

Job duties:

Account Planning and Support

• Lead the definition of the Professional Services components of the

Account Strategy

• Provide input to the Siemens product roadmaps as needed to support

the account portfolio

• Develop and deliver industry content at regional groups and

conferences in alignment with account portfolio

• Actively build relationships with the internal and external

stakeholders specific to each account

Account Planning and Support

• Lead the definition of the Professional Services components of the

Account Strategy

• Provide input to the Siemens product roadmaps as needed to support

the account portfolio

• Develop and deliver industry content at regional groups and

conferences in alignment with account portfolio

• Actively build relationships with the internal and external

stakeholders specific to each account

Engagement Definition

• Contribute to the value planning activities with the Sales Account

Manager, Portfolio Development and PreSales Business Development team

• Use commercial and business acumen to lead the robust review and

handover of the desired solution ensuring that the defined project

scope can be delivered within time, budget and quality goals

• Identify and engage with other Siemens team members as needed to

support opportunity growth

• Determine and obtain concurrence for the customer specific Service

engagement model and translate into the Statement of Work, adhering to global standards and legal requirements

• Regularly communicate with various levels of the Siemens and customer teams including executive level messages

• Develop the project scope definition using the Services Delivery

Framework and tools

• Thoroughly define the project estimate using the Services Delivery

Framework based estimating process

• Identify and convey the initial project risks including their

assumptions, mitigations, and dependencies for projects of moderate

complexity

• Maximise the resource options and costing model for the

project/program (e.g. GDC, Partners, Contractors) in order to achieve

efficiency for the customer and commercial viability for Siemens.

• Prepare and review the detailed Statement of Work documentation and obtain Siemens’ and the customers acceptance

• Recognize the need for engagement with the Siemens legal, commercial and leadership teams to resolve customer engagement terms

• Lead the Services negotiation activities with the customer and

clearly establish the conditions for project change

Delivery Support

• Bridge the Gap between Sales and Professional Services delivery to

meet and manage client expectations

• Work with Services Management to request and assign appropriately

skilled and experienced resources to fill key Siemens project

positions for Project Management and, if required, Lead Architect

for medium engagements, and ensure project onboarding is effectively

achieved.

• Support the Project Manager to engage and contract any required

offshore/nearshore/partner/systems integrator/contractor resources

• Participate as a committee member on customer committees for each

active project and contribute to periodic account reviews such as

Technical Review Boards (TRBs) and Management Review Boards (MRBs)

• Participate in project status review meetings

• Support the issue escalation process and ensure resolution progress

for both project and commercial issues

• Ensure that customer product needs are communicated to Product

Management team within the Product Development processes

General

• Support the organisational culture, values and reputation in company

markets and with all staff, customers, suppliers, partners and

regulatory/official bodies.

• Willing and able to travel to appropriate work locations, as required

by SISW or specified by the customer pursuit/project.

• Willing and available to work the core hours required by SISW or

specifiedby the customer project, respecting local country legislation

and company policies.

Minimum requirements:

•Bachelors of Science in Engineering or Information Technology

•7 years Siemens PLM Experience

•15 years PLM industry experience

•Required amount of travel is 50 – 75%

•Knowledge of Siemens PLM portfolio, Advantedge methodology, Project Management, Estimating Services SOWs and negotiating skills

Preferred Knowledge/Skills, Education, and Experience (Pre-requisites

and Essential Functions)

•Masters in Engineering / Information Technology / Business

•20 years of PLM industry knowledge

•PMP Certification / understanding of configuration / customization

best practices

Qualified Applicants must be legally authorized for employment in the

Unites States.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .