Siemens Renewal Coordinator in Cypress, California

Renewal Coordinator

Locations:Cypress, California

Job Family: Customer Services


English (US)

Job Description

Division: Building Technologies

Business Unit: Field Operations

Requisition Number: 211449

Primary Location: United States-California-Cypress

Assignment Category: Full-time regular

Experience Level: Mid level

Education Required Level: High School Diploma / (GED)

Travel Required: No

Division Description:

Job Description:

Let's do this!

The Renewal Coordinator is an awesome opportunity to play a key role in a thriving, high growth business in our beautiful Hayward, California office.

Here is some of what you will be doing:

  • Serves as the main point of contact for the renewal process

  • Uses standard tools and processes to renew service agreements on time

  • Assigns and manages renewal activities at the 120, 90, 60 and 30 day milestones

  • Coordinates with sales and operations

  • Provides data for facilitation of renewal and order intake forecast meetings

  • Secures a signed contract and/or purchase order when required

  • Promotes BT service capabilities to customers as well as the benefits of converting short term agreements into long term agreements

  • Oversees the release of billing blocks on renewed contracts

Preferred education & experience:

  • Technical school or Associates degree (2-year) preferred, although a combination of education (High School or GED required) and experience will also be considered

  • 2 years experience in service agreements renewals or service coordination in a service industry such as building automation, HVAC, fire alarm service, security system service, or fire/security monitoring

  • Good organizational, interpersonal and verbal and written communication skills

  • Strong working knowledge of word processing and Excel spreadsheets. Experienced on personal computer and knowledge of Windows software. SAP knowledge and experience preferred

  • Familiarity or experience with control, HVAC / Fire / Security systems and engineering preferred

  • Excellent verbal and written communication and organizational skills. Ability to handle multiple tasks and duties effectively

  • Strong accuracy and quality of data needed

  • Excellent verbal and written communication skills, computer skills, financial skills and effective project management skills

  • Strong problem solving ability

  • Ability to read and understand customer service contracts


Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at .