Siemens Field Service Technician I - Commercial Fire/Life Safety & Electronic Security Systems - Cincinnati,OH in Cincinnati, Ohio
Field Service Technician I - Commercial Fire/Life Safety & Electronic Security Systems - Cincinnati,OH
Job Family: Customer Services
Division: Building Technologies
Business Unit: Field Operations
Requisition Number: 211744
Primary Location: United States-Ohio-Cincinnati
Assignment Category: Full-time regular
Experience Level: Entry level
Education Required Level: High School Diploma / (GED)
Travel Required: 15%
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.
The Siemens Building Technologies Division is the world market leader for safe, energy efficient and environmentally friendly buildings and infrastructure. As a technology partner, consultant, service provider, system integrator and product supplier, Building Technologies offers fire protection, security, building automation, heating, ventilation and air conditioning (HVAC) and energy management products and services.
For more information, please visit: http://www.siemens.com/businesses/us/en/building-technologies.htm
Our contributions sometimes aren’t very apparent – but our innovations have made history. The Siemens Building Technologies Division is searching for an experienced Field Fire & Security Systems Specialist to coordinate, manage implementations and/or perform service for new equipment installation, equipment, or repairs for Commercial Fire & Life Safety/Electronic Security Systems. Are you ready to make history with us?
As a Field Fire/Security Systems Specialist, you will provide technical service to customer systems including technical support during the installation and commissioning of new or expanded systems. Our Specialists work in the Field and coordinate with contractors in the process of installation of systems sold by a branch office and perform system commissioning including loading software programs and implementing modifications as necessary.
You will conduct tests and inspections of systems under maintenance agreements, respond and carry out to completion any troubleshooting and repairs to assigned customer systems. Field Fire/Security Specialist at Siemens work to ensure company-owned test equipment and installation equipment is in proper working order.
Additional tasks include, returning equipment in need of repair or calibration to the office in a timely manner, working to identify code issues and non-conformance issues. Field Specialist make recommendations regarding both systems installations and service contract facilities. They also provide reports daily on activities completed, deferred, requiring further action or material, participates in On-Call assignments/ schedules as required and act as a mentor and provide on-the-job training to lower level Field Service Technicians as assigned. The Specialists coordinates with contractors in the process of installation of systems sold by a branch office.
Siemens will provide you with some training to help you ramp up our product knowledge. So if you are ready to make your mark in history and with Siemens, submit your resume today!
Required Knowledge/Skills, Education and Experience
State of Ohio Fire License, State of Kentucky Fire License, NICET Level I Minimum
Successfully demonstrates thorough/ advanced knowledge of a technical or specialty area.
Generally, 2-5 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above.
Security Product Knowledge : SiPass, Software House, Bosch/ Radionics, Pelco, S2, DMP, GE, Lenel, American Dynamics, Honeywell/ Vindicator, ProWatch, Victor Vidioedge
Fire Product Knowledge :
Siemens/ Cerberus, Simplex, EST, Notifier, Silent Knight, Fire Lite, Bosch, Gamewell
A.S. degree in Electronics or related field and experience in the installation and maintenance of Commercial Fire/Life Safety Systems.
Strong customer service skills.
Good verbal and written communications skills.
Skilled in the PC applications and in the use of word processing and spreadsheet programs.
Ability to lift seventy-five (75) pounds unassisted.
Individual must possess a valid Driver’s license in good standing.
Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan.
Qualified Applicants must be legally authorized for employment in the Unites States.
Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Preferred Knowledge/Skills, Education and Experience
2 to 3 years in the installation and maintenance of Fire Safety products.
NICET Level II Certification preferred
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .