Siemens Sr. Service Specialist - Building Automation - Boston, MA in Canton, Massachusetts

Sr. Service Specialist - Building Automation - Boston, MA

Locations:Canton, Massachusetts

Job Family: Customer Services

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Job Description

Division: Building Technologies

Business Unit: Field Operations

Requisition Number: 201065

Assignment Category: Full-time regular

Experience Level: Senior level

Education Required Level: High School Diploma / (GED)

Travel Required: 10%

Division Description:

Building Technologies is the world market leader for safe, energy efficient and environmentally friendly buildings and infrastructure. As a technology partner, consultant, service provider, system integrator and product supplier, Building Technologies offers fire safety, security, building automation, heating, ventilation and air conditioning (HVAC) as well as energy management products and services in the USA.

Job Description:

Siemens Building Technologies is currently searching for an experienced Senior Field Service Technician - Senior Service Specialist to support our Building Automation Service Group in the Greater Boston, MA area. The Senior Service Specialist is responsible for completing service repairs, replacements, upgrades, adjustments and calibration on automation systems and components following issued tasking, maintenance, troubleshooting and installation instructions.

Additional Responsibilities include:

• Executes technical support program tasks as scheduled.

• Performs preventative maintenance and diagnostics on automation systems and components as outlined in the technical support program.

• Responds to emergency service calls as directed during the day and after hours.

• Tests and verifies system readings ensuring an optimal system operation.

• Identifies additional chargeable opportunities (T&M Work) including system upgrades and service contact expansion.

• Performs system checkout and assists in automation systems startups for service installed jobs.

• May coordinate electrical installation with electrical contractors at job site as required.

• Completes and submits written service orders and reports covering all aspects of each assignment and activity.

• Completes and submits timesheets and other necessary information daily / weekly.

• If improper operation is due to another system or component, discusses problem with customer and/or office and advises of the best course of action.

• Works with other branch, company or external service providers / vendors to arrange service and to resolve problems.

• Participates in job site final walk through and / or final completion for construction to service turnover on assigned jobs.

• Conducts training for customers on site or at the branch.

• Provides technical support, coaching, and direction to end users and field labor when applicable

Qualifications include:

• Associate's Degree in Electronics or other related field preferred, although candidates with a combination of directly related experience and education (HS Diploma or GED Equivalent a minimum requirement) will also be considered.

• 8+ years engineer/service experience is desired.

• Knowledge of automation systems, HVAC, electrical concepts, and building operations preferred.

• Skilled in programming, job start-up, checkout, and troubleshooting.

• Proficient in Microsoft Office: Word, Excel and Outlook.

• Excellent verbal and written communication and customer relation skills.

Why Siemens? We offer:

• Competitive compensation

• Very good health, vision, dental plan with many options to choose from

• All employees receive Life Insurance, STD and LTD

• 401k match dollar for dollar up to 6% of gross salary

• Extensive product training and career development

We aim to hire top talent and arm them with opportunities to make top money. Siemens is a great place to have a career in a growing business. We are proud that when people join Siemens they rarely leave as shown in our low turnover rate.

*LI-DRB

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/PayTransparencyNotice_JRFQA508c.pdf .