Siemens Service Specialist II - Building Automation - Buffalo, NY in Buffalo, New York

Service Specialist II - Building Automation - Buffalo, NY

Locations:Buffalo, New York

Job Family: Customer Services

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Job Description

Division: Building Technologies

Business Unit: Field Operations

Requisition Number: 212920

Primary Location: United States-New York-Buffalo

Assignment Category: Full-time regular

Experience Level: Mid level

Education Required Level: Associate's Degree / College Diploma

Travel Required: 25%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

The Siemens Building Technologies Division is the world market leader for safe, energy efficient and environmentally friendly buildings and infrastructure. As a technology partner, consultant, service provider, system integrator and product supplier, Building Technologies offers fire protection, security, building automation, heating, ventilation and air conditioning (HVAC) and energy management products and services.

For more information, please visit: http://www.siemens.com/businesses/us/en/building-technologies.htm

Job Description:

Siemens Building Technologies is currently searching for an HVAC Field Service Technician - Service Specialist to support our Building Automation HVAC Controls Service Group in the Buffalo, NY area. The Field Service Technician (Service Specialist) is responsible for completing HVAC Controls service repairs, replacements, upgrades, adjustments and calibration on automation systems and components following issued tasking, maintenance, troubleshooting and installation instructions.

Additional Responsibilities include:

• Executes customer support program tasks as scheduled.

• Performs technician preventative maintenance and diagnostics on HVAC Controls automation systems and components as outlined in the technical support program.

• Responds to emergency service calls as directed during the day and after hours.

• Tests and verifies system readings ensuring an optimal system operation.

• Identifies additional chargeable opportunities (T&M Work) including system upgrades and service contact expansion.

• Performs system checkout and assists in automation systems startups for service installed jobs.

• May coordinate electrical installation with electrical contractors at job site as required.

• Completes and submits written service orders and reports covering all aspects of each assignment and activity and other necessary information daily / weekly.

• If improper operation is due to another system or component, discusses problem with customer and/or office and advises of the best course of action.

• Works with other branch, company or external service providers / vendors to arrange service and to resolve problems.

• Participates in job site final walk through and / or final completion for construction to service turnover on assigned jobs.

• Conducts training for customers on site or at the branch.

• Provides technical support, coaching, and direction to end users and field labor when applicable

Qualifications include:

• Associate's Degree in Electronics or other related field preferred, although candidates with a combination of directly related HVAC technician experience and education (HS Diploma or GED Equivalent a minimum requirement) will also be considered.

• 1-2 years HVAC engineer/service technician experience is desired.

• Knowledge of automation systems, HVAC, electrical concepts, and building controls and operations preferred.

• Skilled in programming, job start-up, checkout, and troubleshooting.

• Proficient in Microsoft Office: Word, Excel and Outlook.

• Excellent verbal and written communication and customer relation skills.

Why Siemens? We offer excellent Job/Career Incentives:

• Competitive compensation

• Very good health, vision, dental plan with many options to choose from

• All employees receive Life Insurance, STD and LTD

• 401k match dollar for dollar up to 6% of gross salary

• Extensive product training and career development

We aim to hire top talent and arm them with job opportunities to make top money. Siemens is a great place to have a career in a growing business. We are proud that when people join Siemens they rarely leave as shown in our low turnover rate. Come advance your career with Siemens!

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Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .