Siemens Jobs

Job Family: Customer Services

Req ID: 415843

Hello go-getter!

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

You’ll make an impact by:

• We are seeking a motivated and detail oriented Entry-Level B2B Interface Specialist to join our IT team. In this role, you will be responsible for ensuring seamless communication between different software systems and user interfaces in a business-to-business (B2B) context. Your primary focus will be on designing, implementing, and maintaining efficient and user-friendly interfaces for our B2B clients.

• Collaborate with cross-functional team in onboarding the EDI Forwarders and EDI Onboardings of Forwarders/Carriers- Introduction calls, Training on ANSIX12 Messages - 211(BILL OF lading) &214(Shipment Status message) & EDIFACT Messages - IFTMIN /IFCSUM(Forwarding Instructions) & IFTSTA ( Transportation status Report),setting up the profiles and Partner and handling the support mails.

• EDI Formats :

• EDIFACTFormat: ORDERS,ORDCHG,ORDRSP,INVOIC,DESADV ANSIX12.

• Format: 850,860,855,810 & 856.

• EDI message tracking on regular intervals and interpretation of error codes ANSIX12 & EDIFACT.

• Handling the support mails in the functional mailbox: Creation of tickets in the ServiceNow, Support mails - PO sent successfully, resending of the Messages, Distribution & Duplication setup.

You’ll win us over by:

• Associate or vocational degree level in Computer Science, or related field.

• Strong analytical and problem-solving skills.

• Eagerness to learn and adapt to new technologies.

• Excellent communication and teamwork abilities.

• Proficiency in conversational English.

• Able to accommodate working hours between EU and/or USA time zones.

Create a better #TomorrowWithUs!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.