Siemens Support Specialist - Building Automation / HVAC Controls in Bellevue, Washington
Support Specialist - Building Automation / HVAC Controls
Job Family: Customer Services
Division: Building Technologies
Business Unit: Field Operations
Requisition Number: 208825
Primary Location: United States-Washington-Bellevue
Assignment Category: Full-time regular
Experience Level: Entry level
Education Required Level: Associate's Degree / College Diploma
Travel Required: 20%
The Siemens Building Technologies Division is the world market leader for safe, energy efficient and environmentally friendly buildings and infrastructure. As a technology partner, consultant, service provider, system integrator and product supplier, Building Technologies offers fire protection, security, building automation, heating, ventilation and air conditioning (HVAC) and energy management products and services.
For more information, please visit: http://www.siemens.com/businesses/us/en/building-technologies.htm
Reporting to the Operations Manager, this position coordinates, manages, implements and/or performs technical product support for equipment that has been newly installed.
· Participates in the performance of System Preparation & Design Coordination: works with engineering group to create and/or verify point database; participates in the review/modification of job specific programming via computer for various systems (controls, systems); and in the review/modification and upload of point database, review/modification of semi-complex graphics in the Central Processing Unit (CPU).
· Participates in the verification of point database and programming are consistent with scope of work for integration and sequence; backs up data from data servers and/or creates automated backup procedure; troubleshoots and resolves routine inconsistencies in the functions or sequence of operations; contacts Original Equipment Manufacturer (OEM) for technical support as/when needed; resolves basic issues; refers complex matters to supervisor as needed. Participates in the set up and configuration of PC workstations, user interfaces; data servers, IP Networking devices, protocols, routers, switches, mass storage devices and hubs. Confirms proper network performance.
· Provides support for the scheduling of trade contractors to coordinate startup services as needed; participates in the coordination of network drops, IP addresses and monitoring tools with customer's IT Department personnel; works with equipment vendors to coordinate communication protocols, encryption, and database requirements for integration to their systems.
· Runs semi-complex reports to analyze system operation, works with customer to demonstrate system operation and verify consistency with the contracted scope of work (IE Commissioning Agents or test and balance contractors, others); participates in final inspection and testing; assures customer acceptance; trains customers on system operations. Completes and submits routine written reports; provides Plans & Control System Documents to engineering for as-built drawings.
Required Knowledge, Skills, Abilities, and Education
· Associate's or Bachelor's Degree in Engineering or related field
· Specialized skill training/certification may be required.
· Individual must possess a valid Driver's license in good standing and must be at least 21 years of age in order to participate in the required Siemens vehicle plan
Preferred Knowledge, Skills, Abilities, and Education:
· 2+ years experience working with DDC controls.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .